Damilare Jonathan
About Damilare Jonathan
Damilare Jonathan is a NOC Supervisor at American Tower in Lagos, where he manages a team of 150 staff to enhance power availability and service level agreement management. He holds a Master's degree in Applied Geophysics from the University of Lagos and a Certificate in Business Analytics from Harvard Business School Online.
Work at American Tower
Damilare Jonathan has been serving as NOC Supervisor - Tier II Support/NOC Systems & Applications at American Tower since 2015. In this role, he manages a team of 150 NOC staff, focusing on improving power availability and managing service level agreements (SLAs). He leads the ATC NOC Remote Site Access Management Process and Access Security System Application. His responsibilities include providing high-level technical support to field operations staff and monitoring network performance to ensure high availability. Damilare actively participates in strategic NOC management meetings to drive development initiatives and works closely with the SLA team to enhance data integrity and minimize penalties between American Tower and its customers.
Education and Expertise
Damilare Jonathan holds a Master's degree in Applied Geophysics (Exploration Geophysics) from the University of Lagos, which he completed from 2012 to 2014. He also earned a Bachelor of Science degree in Physics and Electronics from Adekunle Ajasin University, studying from 2005 to 2008. In addition, he completed a Certificate in Business Analytics from Harvard Business School Online in 2019. His educational background is complemented by extensive experience in network operations and management, particularly with OEMs such as Nokia, Cisco, Juniper, Huawei, ALU, HP, and AWS Networking.
Background
Before joining American Tower, Damilare worked at SWAP Technologies and Telecoms in various roles, including Senior NMC Engineer and Network Operations Engineer. His tenure there lasted from 2010 to 2015, during which he gained significant experience in network operations and support. He also worked as an Exploration Geophysicist at ExxonMobil for one year in 2007-2008. His career path reflects a strong foundation in both geophysics and telecommunications, providing a diverse skill set applicable to his current role.
Achievements
Damilare Jonathan has made contributions to the field of network operations through his leadership and technical expertise. He has successfully managed a large team of NOC staff, ensuring improved power availability and effective SLA management. His role in enhancing data integrity and minimizing penalties between American Tower and its customers highlights his commitment to operational excellence. Additionally, he has trained team members on technical issues and processes, focusing on closing identified gaps, which contributes to the overall efficiency of the NOC.