Dhiren Gandhi
About Dhiren Gandhi
Dhiren Gandhi is an experienced professional in the telecom industry, currently serving as Circle Customer Support at American Tower and as Assistant General Manager at SPACE TELEINFRA PRIVATE LIMITED. He holds a B-Tech in Electrical Engineering and has over 13 years of expertise in operations, maintenance, and project management.
Work at American Tower
Dhiren Gandhi has been employed at American Tower since 2014, serving in the role of Circle Customer Support. Over his tenure of 10 years, he has developed a strong understanding of customer service within the telecom sector. His responsibilities include ensuring customer satisfaction and maintaining service quality across the network. His experience in this role has contributed to his expertise in managing customer relationships and addressing operational challenges.
Current Position at SPACE TELEINFRA PRIVATE LIMITED
Since 2019, Dhiren Gandhi has held the position of Assistant General Manager at SPACE TELEINFRA PRIVATE LIMITED in Ahmedabad, Gujarat, India. In this role, he oversees various operational aspects and contributes to the management of telecom projects. His experience in operations and maintenance enhances his ability to lead teams effectively and ensure project success.
Education and Expertise
Dhiren Gandhi has a solid educational background in electrical engineering. He studied at the Technical Education Board and Tolani Foundation, where he earned a Diploma in Electrical Engineering from 2001 to 2008. He furthered his education at IME, obtaining a B-Tech in Electrical Engineering from 2009 to 2012. His academic qualifications support his specialization in maintaining network quality through key performance indicators and focus on fuel energy savings and payback control.
Telecom Industry Experience
With over 13 years of experience in the telecom industry, Dhiren Gandhi has developed a comprehensive skill set in operations, maintenance, and project management. His expertise includes handling customer support and team management, as well as vendor management and employee relationship management. This extensive background enables him to effectively navigate the complexities of the telecom sector.