Diana Esmeralda González Cruz

Diana Esmeralda González Cruz

Senior Business Process Analyst @ American Tower

About Diana Esmeralda González Cruz

Diana Esmeralda González Cruz is a Senior Business Process Analyst at American Tower, where she has worked for over a decade. She possesses expertise in data governance, industrial robotics, and strategic planning, and is fluent in English, Portuguese, and Spanish.

Current Role as Senior Business Process Analyst

Diana Esmeralda González Cruz currently serves as a Senior Business Process Analyst at American Tower. She has held this position since 2011, contributing to the company's operations in Boston, Massachusetts. In her role, she focuses on data governance and metrics, which are essential for corporate policy development. Her collaborative attitude and flexibility enable her to achieve visible results efficiently.

Previous Experience at American Tower

Prior to her current role, Diana worked at American Tower from 2015 to 2018 as the Business Process and Data Governance Latam. During her three years in this position, she was based in Boston, Massachusetts. Her responsibilities included overseeing data governance initiatives across Latin America, enhancing the company's operational efficiency.

Experience at Nextel De México

Diana Esmeralda González Cruz gained valuable experience at Nextel De México, where she worked in various roles. She served as an Internal Control Analyst from 2009 to 2010 and later as an Internal Control Specialist from 2010 to 2011. Her work focused on internal controls, contributing to the company's compliance and operational integrity during her tenure.

Educational Background

Diana studied at Instituto Politécnico Nacional from 2004 to 2008, where she completed her degree over four years. This educational foundation provided her with the knowledge and skills necessary for her subsequent roles in business process analysis and internal controls.

Skills and Expertise

Diana possesses a range of skills that enhance her professional capabilities. She has expertise in industrial robotics, particularly in documentation, design, and process audit. Additionally, she demonstrates strong abilities in strategic planning and quality assurance/compliance. Her fluency in English, Portuguese, and Spanish allows her to communicate effectively in diverse environments.

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