Douglas M. Crowe
About Douglas M. Crowe
Douglas M. Crowe serves as the Chief Information Officer and Senior Vice President of IT Strategy at American Tower, where he has worked since 2013. He has extensive experience in information technology and security, having previously held leadership roles at ARAMARK International, CIGNA Corp., and Liberty Mutual Insurance.
Work at American Tower
Douglas M. Crowe has served as the Chief Information Officer and Senior Vice President of IT Strategy at American Tower since 2013. In this role, he oversees global operations, shared services, analytics, and artificial intelligence initiatives. His leadership focuses on enhancing the company's technological capabilities and ensuring operational efficiency. Crowe's tenure at American Tower has been marked by significant advancements in IT infrastructure and strategic alignment with business objectives.
Education and Expertise
Douglas M. Crowe holds a Bachelor of Arts degree in Economic Applications of Finance and Law from the University of Connecticut. He also earned a Master of Arts in International Relations from Boston University. Additionally, he completed a professional education program at the Massachusetts Institute of Technology, focusing on Digital Transformation, which included topics such as AI, IoT, cloud computing, blockchain, and cybersecurity. This educational background supports his expertise in technology strategy and information security.
Background
Douglas M. Crowe has a diverse professional background in information technology and operations management. He began his career at Liberty Mutual Insurance, where he served as Chief Information Officer and Vice President, focusing on financial reporting and acquisition integration. He then transitioned to CIGNA Corp. as an Information Systems Officer, where he worked on IT operations efficiency and transformation. Before joining American Tower, he was the Chief Information Officer at ARAMARK International, contributing to executive leadership and program implementation.
Achievements
During his career, Douglas M. Crowe has made notable contributions to information security and operational efficiency. He founded a global information security program and established the Chief Information Security Officer role, emphasizing cyber resilience through a combination of technology, user training, and incident response. He also built a global shared services center with 150 full-time employees, which supported operations in multiple countries, leading to cost savings and improved project delivery quality. Additionally, he achieved a 100% reduction in Global Sox General Computer Controls over a decade by implementing stronger governance and standards.
Board Directorship
In 2018, Douglas M. Crowe was appointed as a Board Director of ATC Telecom Infrastructure Private LTD. In this capacity, he provides strategic oversight and guidance on corporate governance, risk management, and business development initiatives. His role on the board reflects his extensive experience in technology and operations, contributing to the strategic direction of the organization.