Edwin Okwaro
About Edwin Okwaro
Edwin Okwaro serves as the NOC Supervisor at ATC Kenya, where he has worked since 2018. He possesses extensive experience in network monitoring, troubleshooting, and the management of NOC operations, along with a strong educational background in telecommunications and data science.
Work at American Tower
Currently, Edwin Okwaro serves as the NOC Supervisor at American Tower in Nairobi, Kenya. He has held this position since 2018, accumulating six years of experience in overseeing the operations of a 24 x 7 Network Operations Center (NOC). His responsibilities include providing direct supervision and technical leadership to the NOC team, ensuring the efficient management of network operations.
Previous Experience in NOC Engineering
Before joining American Tower, Edwin Okwaro worked as a NOC Engineer at Setright Technologies from 2016 to 2018. In this role, he was involved in network monitoring and troubleshooting communication systems. He also worked briefly as a Field Technician at Icon Telesec Services Ltd in 2014, where he gained hands-on experience in the telecommunications sector.
Education and Expertise
Edwin Okwaro holds a Diploma in Telecommunication Engineering from the Technical University of Kenya, where he studied from 2012 to 2014. He furthered his education by obtaining a BSc in Data Science from IU International University of Applied Sciences in 2023. His academic background complements his extensive knowledge of Cisco IOS and various IP routing protocols, including RIP, RIPV2, EIGRP, and OSPF.
Operational Reporting and Process Innovation
In his current role, Edwin generates daily, weekly, and monthly operational shift and power availability reports. He actively participates in the innovation of new processes aimed at improving efficiency and enhancing existing workflows within the NOC. His contributions help maintain high operational standards and performance.
Technical Skills and Responsibilities
Edwin Okwaro possesses comprehensive expertise in the installation and configuration of both layer 2 and layer 3 network devices. He is experienced in the installation and upgrade of Wimax links and the commissioning of Inala site remote monitoring systems. Additionally, he coordinates the duty shift table for NOC operations, ensuring effective shift work and resource allocation.