Elizabeth Rapaglia
About Elizabeth Rapaglia
Elizabeth Rapaglia is a Collections Specialist for U.S. Government Accounts at American Tower in São Paulo, Brazil, a position she has held since 2016. She has a strong background in collections and holds a Master of Business Administration from Southern New Hampshire University.
Current Role at American Tower
Elizabeth Rapaglia serves as a Collections Specialist for US Government Accounts at American Tower. She has held this position since 2016, accumulating eight years of experience in this role. Based in São Paulo, Brazil, she is responsible for managing collections related to government accounts, ensuring timely payments and maintaining positive relationships with clients.
Previous Experience in Collections
Before joining American Tower, Elizabeth worked in various roles related to collections. She was a Collections Analyst at Presidio from 2014 to 2015 for one year. Additionally, she served as a Collections Specialist at Stanley Black & Decker, Inc. for three months in 2015. Her experience in these positions has contributed to her expertise in managing collections effectively.
Education and Expertise
Elizabeth Rapaglia holds a Master of Business Administration (MBA) from Southern New Hampshire University, which she completed from 2013 to 2015. Prior to that, she earned a Bachelor of Arts degree from Rivier University, attending from 2009 to 2012. Her educational background provides her with a solid foundation in business principles and practices, enhancing her capabilities in her current role.
Early Career at American Eagle Outfitters
Elizabeth began her career as a Sales Associate at American Eagle Outfitters, where she worked from 2009 to 2011 for two years. This early experience in retail helped her develop customer service skills and an understanding of sales processes, which have been beneficial in her subsequent roles in collections.
Experience at Santander Bank
From 2012 to 2014, Elizabeth worked as a Teller I at Santander Bank, N.A. for two years. In this position, she managed customer transactions and provided banking services, further enhancing her financial acumen and customer interaction skills.