Jacob Robertson
About Jacob Robertson
Jacob Robertson is a Supervisor in Collections at American Tower, where he has worked since 2016. He has extensive experience in managing accounts receivables and has developed training programs for Fortune 500 companies.
Work at American Tower
Jacob Robertson has been employed at American Tower since 2016, currently holding the position of Supervisor in the Collections - Credit & Collections department. In this role, he manages a team and oversees collection efforts, focusing on commercial accounts receivables. Prior to his current position, he served as a Senior Analyst in Collections from 2014 to 2016. His responsibilities include liaising with legal and financial management for major studios and entertainment companies, as well as developing training manuals for internal and external customers.
Education and Expertise
Jacob Robertson completed his high school education at Merrimack High School, earning a High School Diploma from 1989 to 1992. He furthered his education at Southern New Hampshire University, where he studied Business Administration and Management from 1995 to 1998. He also attended California State University, Fullerton for a year, focusing on Journalism. His educational background supports his expertise in collections and account management, particularly in the media and entertainment sectors.
Background
Before joining American Tower, Jacob Robertson worked at Szabo Associates, Inc. as an Associate/Account Manager in Credit & Collections from 2003 to 2014. During his tenure, he managed the largest collection and sales portfolios for the company. His experience includes consulting for numerous companies as an Order-to-Cash expert, where he specialized in managing commercial accounts receivables placements, including national advertising and contractual defaults.
Achievements
Jacob Robertson has hosted training sessions, workshops, and seminars for Fortune 500 companies, showcasing his expertise in collections and account management. He has developed comprehensive Order-to-Cash training manuals and programs aimed at enhancing operational efficiency for both internal staff and external clients. His role as a corporate liaison has involved significant interaction with major players in the media and entertainment industries, further establishing his professional reputation.
Professional Development and Mentoring
In addition to his supervisory role, Jacob Robertson has focused on mentoring team members in best practices for collecting and resolving receivables balances. He has actively worked with his team on career development plans, emphasizing the importance of professional growth within the field of collections. His commitment to training and development has contributed to the overall success of his department.