Jacqueline Carroll
About Jacqueline Carroll
Jacqueline Carroll is a Business Process and Documentation Manager at American Tower, where she has worked since 2016. She has a diverse background in operations and documentation, with previous roles at American Tower and Lubrizol Corporation.
Current Role at American Tower
Jacqueline Carroll serves as the Business Process and Documentation Manager at American Tower. She has held this position since 2016, contributing to the company's operations in São Paulo, Brazil. In her current role, she is responsible for overseeing business processes and ensuring proper documentation practices are followed within the organization.
Previous Experience at American Tower
Jacqueline Carroll has extensive experience at American Tower, having worked in various capacities. She began as an Operations Analyst from 2009 to 2012, followed by her role as Operations Processes Documentation Supervisor from 2012 to 2015. After that, she served as the Quality Team Lead for one year from 2015 to 2016. Her diverse roles have provided her with a comprehensive understanding of the company's operational framework.
Experience at Lubrizol Corporation
Before joining American Tower, Jacqueline Carroll worked at the Lubrizol Corporation as a Laboratory Technician from 1999 to 2002. This role allowed her to gain valuable experience in laboratory operations and technical processes, contributing to her skill set in business process management.
Educational Background
Jacqueline Carroll studied at Kennesaw State University for a brief period in 2011. She also attended the University of Phoenix and later pursued a Master of Arts degree at Harvard Extension School from 2015 to 2018. Her educational background supports her expertise in business processes and documentation management.