James Palmer
About James Palmer
James Palmer serves as the Director of Corporate Development for Canada at American Tower, where he oversees significant service revenues and manages executive-level customer relationships. He has extensive experience in project management and operations, having held various roles at American Tower and other companies over the past decade.
Current Role at American Tower
James Palmer currently holds the position of Director, Corporate Development, Canada at American Tower. He has been in this role since 2022. In this capacity, he oversees significant service revenues exceeding $150 million and manages executive-level customer relationships. His responsibilities include negotiating strategic vendor contracts and onboarding over 20 vendors to enhance operational efficiency.
Previous Positions at American Tower
James Palmer has held multiple positions at American Tower, contributing to various aspects of the company's operations. He served as Project Manager - Midwest Region from 2011 to 2013, followed by roles as Manager - Installation Services in 2015, Senior Manager - Leasing Operations from 2015 to 2018, and Senior Manager, Customer Programs from 2018 to 2020. He also worked as Director, Services Programs from 2020 to 2022. Throughout these roles, he developed strategies for managing customer-driven services projects and implemented operations for new product lines.
Education and Qualifications
James Palmer studied at Franklin Pierce University, where he earned a Bachelor of Arts degree. He also attended Allied Real Estate School, where he achieved a Real Estate Salesperson certification in 2014. His educational background supports his expertise in real estate and corporate development.
Experience Before American Tower
Before joining American Tower, James Palmer worked at Plymouth Rock Assurance as a Property Damage Adjuster from 2010 to 2011. He also served as Site Acquisition Manager IV at Goodman Networks from 2013 to 2014. His experience in these roles contributed to his skills in project management and customer relations.
Achievements in Project Management
Throughout his career, James Palmer has successfully managed a large volume of customer-driven services projects, overseeing 25,000 projects across four major accounts. He designed and implemented operations for a new product line that generated over $10 million within two years. Additionally, he achieved a 25% reduction in cycle time through reporting enhancements and system integrations.