Jeanette Douglas
About Jeanette Douglas
Jeanette Douglas serves as the Business Process Management Lead EMEA at American Tower, where she has worked since 2018. She has a background in financial management and shared services, with experience in the building materials and chemical manufacturing sectors.
Current Role at American Tower
Jeanette Douglas serves as the Business Process Management Lead EMEA at American Tower, a position she has held since 2018. Based in Fourways, she has been instrumental in overseeing business process improvements across the European, Middle Eastern, and African regions. Her role involves implementing strategies that enhance operational efficiency and streamline processes within the organization.
Previous Experience at Marley Building Systems
Prior to her current role, Jeanette Douglas worked as a Financial Manager at Marley Building Systems from 2014 to 2017. During her three years at Marley SA, she focused on financial oversight and management within the building materials sector, contributing to the company's financial planning and budgeting processes.
Experience at Etex
Jeanette Douglas also held the position of Shared Services Manager at Etex from 2017 to 2018. In this role, she managed shared services operations in South Africa, where she applied her expertise in business process management to improve service delivery and operational effectiveness.
Education and Qualifications
Jeanette Douglas studied Accounting Sciences at the University of South Africa, where she earned a BCompt in Accounting Sciences. Additionally, she pursued further education at The Chartered Institute of Management Accountants, achieving a qualification in Advanced Management Accounting. Her educational background supports her extensive experience in financial management and business processes.
Skills and Expertise
Jeanette Douglas possesses strong skills in negotiation, budgeting, business planning, forecasting, and change management. Her expertise spans both the building materials and chemical manufacturing industries, where she has successfully implemented system automation projects that resulted in significant efficiency improvements.