Joshua Manning
About Joshua Manning
Joshua Manning is a Quality Review Analyst currently employed at American Tower since 2021. He has extensive experience in technical support and IT roles, having worked for various companies including BB&T, CompuCom, and Pivot Physical Therapy.
Work at American Tower
Joshua Manning currently serves as a Quality Review Analyst at American Tower, a position he has held since 2021. His role focuses on ensuring quality standards are met within the organization. He operates from Nashville, North Carolina, contributing to the company's commitment to excellence in telecommunications infrastructure.
Previous Employment History
Prior to his current role, Joshua Manning accumulated diverse experience in various technical and support positions. He worked at BB&T as a Network Control Support Specialist I from 2011 to 2015 and as an Online Banking Technical Support Associate for 8 months in 2011. He also held positions at CompuCom as a Technical Support Analyst and Technical Support Specialist between 2006 and 2011. His experience includes a role as a Senior IT Analyst at Pivot Physical Therapy from 2015 to 2016 and as a Technology Technician II at Nash Rocky Mount Schools from 2016 to 2017. Additionally, he worked as a CAD Drafter/Designer at Byers Engineering Company from 2018 to 2021.
Education and Expertise
Joshua Manning has a solid educational background in computer-related fields. He studied Computer Systems Networking and Telecommunications at Lenoir Community College from 2002 to 2003 and later pursued Computer Programming at the same institution from 2004 to 2005. He also attended East Carolina University, where he studied Computer Science from 2003 to 2004. This educational foundation supports his expertise in technical support and IT analysis.
Technical Skills and Specializations
Throughout his career, Joshua Manning has developed a range of technical skills relevant to his roles in IT and support. His experience includes network control, online banking support, technical analysis, and quality review processes. His background in CAD design also adds a unique dimension to his technical capabilities, allowing him to approach problems with a comprehensive understanding of both IT and design principles.