Kelley C. Doyle
About Kelley C. Doyle
Kelley C. Doyle is an experienced Instructional Designer currently working at American Tower in Woburn, Massachusetts. With a strong background in usability and performance improvement, Doyle has successfully enhanced content readability and curriculum effectiveness throughout their career.
Work at American Tower
Kelley C. Doyle has been employed as an Instructional Designer at American Tower since 2020. In this role, Doyle focuses on enhancing user experience by improving content readability and developing solutions that boost usability and performance. Doyle's responsibilities include monitoring and evaluating curriculum effectiveness to ensure that the content remains relevant and effective for users.
Previous Experience in Instructional Design
Before joining American Tower, Kelley C. Doyle worked as an Instructional Designer at UniFirst Corporation for seven months in 2019 to 2020. Doyle also held various positions at Comcast, including Senior Knowledge Management/Business Analyst and Methods, Policies, and Procedures Specialist. These roles spanned from 2003 to 2019, providing extensive experience in instructional design and knowledge management.
Education and Expertise
Kelley C. Doyle holds a Bachelor of Science in English/Language Arts Teacher Education from Boston University Wheelock College of Education & Human Development. Additionally, Doyle earned a Bachelor of Arts in English Language and Literature from Boston University. This educational background supports Doyle's expertise in creating instructional materials across various disciplines, including technical skills and diversity and inclusion.
Achievements in Instructional Design
Kelley C. Doyle has achieved notable results in instructional design, including improving content readability by a minimum of two grade levels. Doyle has also increased click-through rates for top articles by 20% through strategic instructional design initiatives. Furthermore, Doyle reduced production errors by 40% by implementing effective instructional solutions, demonstrating a commitment to enhancing usability and performance.
Collaboration and Teamwork
Kelley C. Doyle is experienced in collaborating with teams across various levels to create and capture knowledge effectively. This collaborative approach has been integral in developing instructional materials and ensuring that content is relevant and impactful for users. Doyle's ability to work with diverse teams enhances the overall effectiveness of instructional design efforts.