Kori Mendonsa, Cbap, Cbpmp, Cspo
About Kori Mendonsa, Cbap, Cbpmp, Cspo
Kori Mendonsa is a Principal Business Analyst at American Tower, where she has worked since 2014. With over 15 years of experience in software development and a strong background in business process analysis, she specializes in requirements discovery and process improvement.
Work at American Tower
Kori Mendonsa has been serving as Principal Business Analyst at American Tower since 2014. In this role, she has been involved in planning and facilitating requirements discovery workshops and Joint Application Development (JAD) sessions. Prior to her current position, she worked as a Senior Business Analyst at the same company from 2011 to 2014. Her tenure at American Tower spans a total of ten years, during which she has contributed to various projects aimed at enhancing business processes.
Education and Expertise
Kori Mendonsa holds a Master of Science in Information Systems from Northeastern University, which she completed from 1993 to 1998. She also earned a Certificate in Applied Business Analysis from Boston University in 2006. Additionally, she has a Bachelor of Arts in Music Education from the University of Massachusetts Lowell. Her educational background supports her expertise in technical project management and business process analysis and improvement.
Background
Kori Mendonsa has over 15 years of experience in software development, encompassing both custom application development and packaged solutions. She has worked in various roles across multiple organizations, including positions as Lead Business Systems Analyst at Collaborative Consulting and Sun Life Financial, and as a Consultant at Eliassen Group and Winter Wyman. Her diverse background includes significant roles in business analysis and project consulting.
Professional Skills
Kori Mendonsa is proficient in business process discovery, documentation, process improvement, and process automation. She has experience in creating user training materials and delivering training sessions. Her skills extend to learning and sharing new tools and techniques aimed at improving processes, communications, and deliverables. This combination of skills positions her as a valuable asset in any business analysis role.
Professional Affiliations
Kori Mendonsa served as Secretary for the Greater Boston Chapter of the International Institute of Business Analysis (IIBA) from 2011 to 2015. This role involved contributing to the local business analysis community and supporting the chapter's initiatives. Her involvement with IIBA reflects her commitment to professional development and networking within the field of business analysis.