Loretta Cole
About Loretta Cole
Loretta Cole is a Project Manager with a Bachelor of Science degree from Lesley University and additional studies at Villanova University. She has a proven track record in driving business growth and improving customer satisfaction through effective team management and strategic initiatives.
Work at American Tower
Loretta Cole serves as a Project Manager at American Tower. In this role, she oversees various projects and initiatives, ensuring that they align with the company's strategic goals. Her responsibilities include managing a large team and directing daily customer activities to enhance operational efficiency.
Education and Expertise
Loretta Cole holds a Bachelor of Science degree from Lesley University. Additionally, she has pursued further studies at Villanova University. Her educational background provides her with a solid foundation in project management principles and practices.
Background
Loretta Cole has extensive experience in project management, particularly in managing large teams. She has successfully onboarded multiple affinity partners and implemented strategic initiatives that have significantly improved business performance.
Achievements
In her role as Project Manager, Loretta implemented a resource capacity plan that resulted in a 300% increase in business growth over projections. She also improved customer satisfaction and service levels by 45% through effective management strategies. Additionally, she managed a team of 100 staff members and directed the implementation of an outsource agency to enhance operations.