Lucy Harris
About Lucy Harris
Lucy Harris is a Systems Support Engineer with extensive experience at American Tower, where she has worked since 2009 in various roles, including Senior Service Desk Analyst and Office and Facilities Manager. She studied at Newbury College and has held positions in other companies, including Work'n Gear and Filene's Basement.
Work at American Tower
Lucy Harris has been employed at American Tower since 2009. She began her career there as a Service Desk Analyst for three years before transitioning to the role of Office and Facilities Manager from 2000 to 2009. In 2012, she became a Senior Service Desk Analyst, a position she held for 12 years. In 2013, she took on the role of Systems Support Engineer, where she has worked for 11 years. Throughout her tenure, she has contributed to various operational and support functions within the organization.
Education and Expertise
Lucy Harris studied at Newbury College from 1988 to 1990, completing a two-year program. Her educational background has provided her with foundational knowledge that supports her roles in systems support and service desk operations at American Tower. Her extensive experience in technical support and management roles showcases her expertise in systems engineering and customer service.
Background
Before joining American Tower, Lucy Harris worked at Work'n Gear as a Senior Distributor from 1991 to 1994. She also served as an Assistant Buyer at Filene's Basement from 1994 to 1999. Her career includes a diverse range of roles that have contributed to her skills in operations and support, leading to her current positions at American Tower.
Career Progression
Lucy Harris's career at American Tower reflects a steady progression through various roles. Starting as a Service Desk Analyst, she advanced to Office and Facilities Manager, then to Senior Service Desk Analyst, and finally to Systems Support Engineer. This trajectory highlights her adaptability and commitment to her professional development within the company.