Matthew Rocker, MBA, Pmp
About Matthew Rocker, MBA, Pmp
Matthew Rocker, MBA, PMP, serves as an Operations System Administrator at American Tower, where he has worked since 2016. He has a background in program coordination and project management, with previous roles at Brandeis International Business School and Safety Insurance.
Current Role at American Tower
Matthew Rocker serves as an Operations System Administrator at American Tower, a position he has held since 2016. In this role, he is responsible for assuming administrator duties for various systems, including Siterra, Salesforce, and On Air Access. He actively facilitates enhancement requests to meet business needs and contributes to system requirement gathering and testing. Additionally, he develops and executes project plans to migrate SharePoint sites, ensuring that technical support aligns with operational objectives.
Previous Experience at Brandeis International Business School
Matthew Rocker has extensive experience at Brandeis International Business School, where he held multiple positions from 2007 to 2016. He began as a Senior Program Associate, then progressed to Program Coordinator, Assistant Director, and finally Senior Program Coordinator. His responsibilities included coordinating programs, managing projects, and liaising with various teams to enhance operational efficiency. His tenure at Brandeis spanned a total of four years in various roles.
Background in Claims Adjustment
Before his time at Brandeis International Business School, Matthew Rocker worked as a Property Claims Adjuster at Safety Insurance from 2005 to 2007. In this role, he was involved in assessing property claims and determining appropriate resolutions. This experience contributed to his analytical skills and understanding of operational processes.
Education and Expertise
Matthew Rocker holds a Bachelor of Arts degree in Criminal Justice from The Citadel, where he studied from 2001 to 2005. He furthered his education by obtaining a Master of Business Administration with a focus on Project Management from Endicott College, completing his studies from 2012 to 2014. His educational background supports his expertise in project management and operational systems.
Technical Skills and Contributions
In his current role, Matthew Rocker functions as a technical support subject matter expert, troubleshooting and analyzing system issues to determine appropriate courses of action. He actively contributes to implementing new and existing system solutions, ensuring that the technical infrastructure supports the company's business objectives effectively.