Matthew Samperi
About Matthew Samperi
Matthew Samperi is an Information Technology Operations Manager with over 15 years of experience in IT support and systems deployment. He has worked for various companies, including Boston Scientific and American Tower, where he has developed a reputation for innovative problem-solving and improving operational standards.
Work at American Tower
Matthew Samperi has been employed at American Tower since 2014. He initially served as a Senior Systems Deployment Engineer, a role he has held for 10 years. In 2019, he advanced to the position of Information Technology Operations Manager, where he has continued to contribute for 5 years. His responsibilities include overseeing IT operations and ensuring efficient system deployment in Marlborough, MA.
Previous Experience in IT Support
Prior to his current role, Matthew Samperi worked at Boston Scientific from 2004 to 2012 as a Desktop Support professional, contracted through HP. He also served as an IT Support Specialist Senior at Spencer Technologies from 2012 to 2014. Additionally, he held multiple positions at EDS, an HP Company, including Desktop Technician and Field Technical Support Representative Senior, both from 2004 to 2012.
Education and Expertise
Matthew Samperi earned a Bachelor of Science (B.S.) in Computer Science from the University of Massachusetts at Lowell, where he studied from 1998 to 2002. He also holds an Associate's degree in Computer Engineering Technology from New Hampshire Community Technical College, which he completed from 1996 to 1998. His educational background supports his extensive experience in IT operations and support.
Technical Skills and Achievements
Matthew Samperi has a proven track record in creating innovative repairs and workarounds for complex desktop and software issues. He has experience in updating department standards and procedures to enhance repair efficiency and solution delivery. His technical skills are complemented by his extensive experience in various IT roles, contributing to his effectiveness in managing IT operations.