Michael Webster
About Michael Webster
Michael Webster serves as a Senior IS Analyst at American Tower, where he focuses on business continuity and training initiatives. He has a diverse background in IT support and has contributed to the establishment of American Tower's operations in Africa.
Work at American Tower
Michael Webster has been employed at American Tower since 2009, serving as a Senior IS Analyst. His role involves contributing to the Business Continuity project team, which focuses on maintaining essential business functions during disruptions. He has played a significant role in the launch of American Tower's first office in Africa, located in Santon, South Africa. Additionally, he has conducted on-site training for new support analysts in Accra, Ghana, enhancing the skills of the team in international locations.
Education and Expertise
Michael Webster has pursued various educational opportunities to enhance his expertise. He studied English Writing at Middlesex Community College for one year from 2002 to 2003. He also attended UMass Lowell and is currently studying Information Technology at Capella University, where he is working towards a Bachelor of Science in Information Technology since 2019. His educational background supports his professional roles in information systems and technology.
Background
Michael Webster's professional journey includes diverse roles prior to his tenure at American Tower. He worked at FedEx Freight as an Office Associate from 2002 to 2006, followed by a position as an IT Help Desk Associate at HP Enterprise Services for one year in 2006. He also served as an IT helpdesk at Boston Scientific for one year from 2006 to 2007. These experiences provided him with a solid foundation in customer support and information technology.
Coaching and Training Experience
In addition to his analytical work, Michael Webster has been involved in coaching and training interns from the Year Up program. This initiative focuses on providing young adults with professional skills and experience, demonstrating his commitment to mentorship and workforce development.