Okoh Enoch Kofi
About Okoh Enoch Kofi
Okoh Enoch Kofi serves as the Field Operations Coordinator at American Tower, where he oversees the installation and monitoring of various power systems. He has a background in customer service and holds degrees in Computer Science and HND from Cape Coast Polytechnic.
Work at American Tower
Currently, Okoh Enoch Kofi serves as the Field Operations Coordinator at American Tower. He has held this position since 2011, accumulating over 13 years of experience in the role. His responsibilities include overseeing the installation and monitoring of DC power plants, generators, Invendis, and iAVR systems. He manages regional supervisors and allocates work tasks in field operations, ensuring that operations run smoothly and efficiently.
Education and Expertise
Okoh Enoch Kofi completed his Higher National Diploma (HND) at Cape Coast Polytechnic from 1999 to 2002. He furthered his education at Kwame Nkrumah University of Science and Technology, where he earned a Bachelor of Science in Computer Science from 2007 to 2010. His educational background provides a strong foundation for his technical expertise in field operations and management.
Background in Customer Service
Before joining American Tower, Okoh Enoch Kofi worked at the Electricity Company of Ghana Limited as a Customer Service Technician. He was employed there for 11 months in 2003 and 2004, based in Tema. This experience contributed to his understanding of customer relations and service delivery in the energy sector.
Operational Management Responsibilities
In his current role, Okoh Enoch Kofi is responsible for ensuring 99.7% power availability on the cell network. He monitors departmental operational expenditures (OPEX) and capital expenditures (CAPEX), ensuring efficient budget management. He also coordinates and reports on departmental key performance indicators (KPIs) while maintaining database integrity.
Fuel Management and Compliance
Okoh Enoch Kofi ensures that no site experiences downtime due to diesel shortages by maintaining a minimum of 50% diesel at each cell site. He verifies and reconciles fuel consumption data for payment preparation and liaises with external agencies to ensure compliance with authority legislation. Additionally, he conducts technical site surveys for refurbishment, co-location, and civil works.