Okot Ben
About Okot Ben
Okot Ben serves as the Network Operation Center Systems Coordinator at American Tower in Uganda, where he has worked since 2018. With over a decade of experience in telecom operations and maintenance, he has held various roles in the industry, including positions at ZTE Uganda and MTN Uganda.
Work at American Tower
Okot Ben has been serving as the Network Operation Center Systems Coordinator at American Tower since 2018. In this role, he oversees the operational aspects of network systems, ensuring efficient performance and maintenance. Prior to this position, he worked as a Network Operation Center Supervisor at American Tower for 10 months in 2017. His tenure at American Tower reflects his commitment to enhancing network operations in Uganda.
Education and Expertise
Okot Ben holds a Bachelor of Computer Science from Kampala International University, where he studied Computer Systems, Networking, and Telecommunications from 2011 to 2015. He also obtained a Diploma in Operation Management from Alison in 2012. Additionally, he earned a Master of Business Administration (MBA) in Finance from UNICAF from 2020 to 2021. His educational background equips him with a strong foundation in both technical and managerial aspects of the telecom industry.
Background in Telecom Operations
With over 10 years of experience in the telecom industry, Okot Ben has held various roles that emphasize operation and maintenance of both passive and active network infrastructure. His career includes positions at ZTE Uganda, where he worked in Network Operation & Maintenance Management from 2015 to 2017, and at MTN Uganda, where he served in multiple capacities, including Operations & Maintenance Management and NOC Technician. His diverse experience contributes to his expertise in network operations.
Achievements in Change Management
Okot Ben has demonstrated proficiency in change management and financial planning and analysis within the telecom sector. His strategic planning and leadership skills focus on operational efficiency and service delivery management. His ability to adapt to changes in the telecom environment has been a key factor in his successful career.
Early Career Experience
Okot Ben began his career as an Engineering Intern Student at Uganda Broadcasting Corporation (UBC) in 2009. He also worked as a Site Audit Specialist at China ComService Guangdong Company in 2011. His early experiences in the industry laid the groundwork for his subsequent roles and provided him with valuable insights into telecom operations.