Olusesan Biala
About Olusesan Biala
Olusesan Biala is a Service Level Agreement Coordinator at American Tower in Lagos, Nigeria, with eight years of experience in the telecommunications industry. He holds an MBA from the University of South Wales and a BSc in Chemical and Polymer Engineering from Lagos State University.
Work at American Tower
Olusesan Biala has served as the Service Level Agreement (SLA) Coordinator at American Tower since 2016. In this role, he is responsible for coordinating service level agreements within the telecommunications industry. His tenure at American Tower has spanned eight years, during which he has developed expertise in managing SLA processes and ensuring compliance with industry standards. His work is based in Lagos, Nigeria.
Previous Experience at Huawei Technologies
Before joining American Tower, Olusesan Biala worked at Huawei Technologies in various capacities. He served as a Front Office Engineer for six months in the RNOC at Oriental Hotel from 2014 to 2015. Following this role, he transitioned to a Data Analyst position, where he worked for 11 months from 2015 to 2016 in Lagos, Nigeria. These roles provided him with foundational experience in telecommunications operations and data analysis.
Education and Expertise
Olusesan Biala holds a Master of Business Administration (MBA) from the University of South Wales, which he completed between 2019 and 2021. He also earned a Bachelor of Science (BSc) in Chemical and Polymer Engineering from Lagos State University, where he studied from 2004 to 2011. His educational background in both business and engineering equips him with a unique perspective and analytical skills applicable to the telecommunications sector.
Analytical Skills and Technical Proficiency
Olusesan Biala possesses strong analytical skills, particularly in data reconciliation and operations management. He utilizes advanced skills in Microsoft Excel and PowerPoint to present and analyze data effectively. His technical proficiency supports his role in coordinating service level agreements and enhances his contributions to operational efficiency within the telecommunications industry.
Background in Chemical and Polymer Engineering
Olusesan Biala's background in Chemical and Polymer Engineering provides him with a distinct viewpoint in the telecommunications field. This educational foundation contributes to his analytical capabilities and understanding of complex systems, which are valuable in his current role as SLA Coordinator.