Richard Holm
About Richard Holm
Richard Holm is a NOC Technician I at American Tower, where he has worked since 2020. He has a diverse work history that includes roles in customer support, banking, personal training, and logistics.
Work at American Tower
Richard Holm has been employed at American Tower as a NOC Technician I since 2020. In this role, he is responsible for monitoring and maintaining network operations, ensuring that communication systems function effectively. His tenure at American Tower spans four years, during which he has contributed to the company's operational efficiency.
Previous Employment Experience
Before joining American Tower, Richard Holm held various positions in the financial and fitness sectors. He worked as a Personal Training Director at LA Fitness from 2013 to 2015. He also served as a Relationship Banker at Capital One from 2016 to 2017 and at BB&T from 2017 to 2020, with roles in both Raleigh and Durham, North Carolina. Additionally, he worked as a Route Driver at Clare Rose Beverage and as an Unloader at UPS from 2011 to 2013.
Education and Expertise
Richard Holm studied at Suffolk County Community College, where he earned an Associate's degree from 2009 to 2011. He also attended Wake Technical Community College, furthering his education. His educational background supports his diverse career in technology, finance, and fitness.
Customer Support Role at Billtrust
Since 2022, Richard Holm has been working as a Customer Support Specialist at Billtrust. In this position, he provides assistance to customers, addressing inquiries and resolving issues related to billing and payment processes. His experience in customer service complements his technical skills developed at American Tower.
Career Progression
Richard Holm's career reflects a diverse range of roles across different industries. Starting as an Unloader at UPS, he progressed to positions in beverage distribution and personal training management. His transition into banking and then into network operations illustrates his adaptability and skill development over time.