Sandra D. A Reade
About Sandra D. A Reade
Sandra D. A Reade is a Technical Training Coordinator at American Tower, where she has worked since 2016. She provides network operation support and develops training materials for junior technicians, drawing on her extensive background in management and network operations.
Current Role at American Tower
Sandra D. A Reade serves as a Technical Training Coordinator at American Tower since 2016. In this role, she analyzes training needs within the Network Operations Center (NOC) to enhance departmental efficiency. She develops course material specifically tailored for junior technicians, ensuring they receive the necessary training to handle their responsibilities effectively. Additionally, she manages escalated issues from junior level NOC technicians, ensuring swift resolution and support.
Previous Experience in Network Operations
Before her current position, Sandra worked as a Network Operations Technician II at American Tower starting in 2014. In this capacity, she provided network operation support for nationwide sites, handling complex network events such as outages and maintenance issues. Her experience in this role contributed to her understanding of the technical challenges faced by network operations teams.
Educational Background
Sandra D. A Reade has an extensive educational background. She studied at the University of Nebraska at Omaha, where she earned a Bachelor of Science in Management and Business Administration from 1996 to 2002. She later pursued a Master of Science in Management at the same institution from 2002 to 2007. Additionally, she attended Wake Technical Community College starting in 2012 and briefly studied at North Carolina State University in 2014.
Professional Experience in Education
Sandra has experience in the education sector, having served as an Adjunct Faculty Instructor at Wake Technical Community College from 2014 to 2015. In this role, she contributed to the academic development of students, sharing her expertise in technical subjects. Prior to that, she worked at Duke University as an Administrative Professional from 2008 to 2013, where she supported various administrative functions.
Internship Experience
Sandra began her professional journey as an Information Systems Intern at Central States Indemnity from 2000 to 2001. This internship, which lasted for seven months in Omaha, Nebraska, provided her with foundational experience in information systems, setting the stage for her future roles in network operations and technical training.