Sarah Hay
About Sarah Hay
Sarah Hay serves as the Senior Manager of Internal Communications at American Tower, where she has worked since 2016. She has extensive experience in internal communications, having held various roles at Citizens Bank and earned a Master's degree in Media and Public Affairs from The George Washington University.
Work at American Tower
Sarah Hay has been serving as the Senior Manager of Internal Communications at American Tower since 2016. In this role, she focuses on enhancing internal communication strategies to foster employee engagement and satisfaction. She has been instrumental in creating effective colleague engagement communication programs, which aim to improve overall employee morale and involvement within the organization.
Previous Experience at Citizens Bank
Prior to her current position, Sarah Hay held multiple roles at Citizens Bank from 2002 to 2015. She began as a Senior Administrative Assistant and progressed to Vice President roles, including Internal Communications Manager and Communications Team Manager. Her responsibilities included managing communication strategies, leading virtual teams, and developing executive communication vehicles. She also organized large colleague and leadership events.
Education and Expertise
Sarah Hay earned her Master of Arts in Media and Public Affairs from The George Washington University, where she studied from 2004 to 2006. She also holds a Bachelor of Arts in American Studies from Colby College, which she completed from 1997 to 2001. Her educational background supports her expertise in internal communications and public relations.
Leadership in Communication Strategies
Throughout her career, Sarah Hay has developed and managed various communication strategies, including merger and acquisition communication programs and crisis communications strategies. She has built strong relationships with international counterparts to ensure effective communication across geographical and cultural boundaries. Her leadership in these areas has contributed to successful project delivery and colleague engagement.