Shaniah Williams
About Shaniah Williams
Shaniah Williams is a Quality Review Analyst currently employed at American Tower in Cary, North Carolina. She holds a Bachelor of Science degree from Fayetteville State University and has previous experience in accounts receivable and guest services.
Current Role at American Tower
Shaniah Williams serves as a Quality Review Analyst at American Tower, a position she has held since 2021. Based in Cary, North Carolina, her responsibilities include ensuring the quality and accuracy of data and processes within the organization. This role is critical in maintaining the standards required for operational excellence in the telecommunications infrastructure sector.
Education and Expertise
Shaniah Williams earned a Bachelor of Science degree from Fayetteville State University, completing her studies from 2016 to 2020. This educational background has equipped her with the analytical skills and knowledge necessary for her current role in quality review and analysis.
Previous Work Experience
Before joining American Tower, Shaniah Williams gained experience in various roles. She worked as an Accounts Receivable Assistant at Jarco Supply for five months in 2020. Additionally, she served as a Guest Services Associate at Target for nine months in 2019, and as an Office Associate at State Farm for six months in the same year. These positions contributed to her development in customer service and administrative functions.
Professional Journey
Shaniah Williams began her professional journey in customer service roles, starting with her position at Target in 2019. Following this, she transitioned to State Farm, where she continued to build her administrative skills. Her experience at Jarco Supply furthered her expertise in accounts receivable before she took on her current role at American Tower, marking a significant step in her career.