Starlin G. Pichardo
About Starlin G. Pichardo
Starlin G. Pichardo is a Regional IS Analyst and IT Support Engineer II at American Tower, with a diverse background in IT support across telecommunications and healthcare sectors. He has held various positions, including IT Desktop Support Team Lead at Bright Horizons and IT Support Engineer I at Mass General Brigham.
Current Role at American Tower
Starlin G. Pichardo serves as a Regional IS Analyst and IT Support Engineer II at American Tower. He has held this position since 2019, contributing to the company's IT support and systems analysis. His role involves managing information systems and providing technical support, ensuring efficient operations within the organization.
Previous Experience in IT Support
Prior to his current role, Pichardo worked at Mass General Brigham as an IT Support Engineer I from 2017 to 2019. He also served as the IT Desktop Support Team Lead at Bright Horizons from 2014 to 2017. His experience spans various sectors, including telecommunications and healthcare, highlighting his adaptability in IT support roles.
Educational Background in Computer Science
Pichardo studied Computer Science at Bunker Hill Community College from 2011 to 2013, where he achieved a degree in Information Technology. He furthered his education at Year Up, completing a program in Computer Science and Information Technology from 2013 to 2014. This educational foundation supports his expertise in IT systems and support.
Business Administration Studies
In addition to his technical education, Pichardo studied Business Administration and Management at Cambridge College from 2013 to 2015, earning an Associate's degree. This background complements his IT skills by providing a solid understanding of business operations and management principles.
Skills in IT and Network Management
Pichardo possesses strong skills in drive mapping, which is essential for effective network management and resource allocation. He also has expertise in software documentation, crucial for maintaining clear and comprehensive records of IT systems and processes. These skills enhance his capabilities in IT support and systems management.