Thomas Martin
About Thomas Martin
Thomas Martin is a NOC Technician II/Analyst at American Tower in Cary, North Carolina, where he has worked since 2019. He holds a Bachelor's degree in Information Technology from Western Governors University and has experience in project management and data accuracy.
Work at American Tower
Thomas Martin has been employed at American Tower since 2019, serving as a NOC Technician II/Analyst in Cary, North Carolina. In this role, he is responsible for creating weekly and monthly reports that are presented to the support team and management through NOC dashboards. His work involves developing procedures for metrics to ensure the accuracy and consistency of data. Additionally, he manages the budget for hardware and software repairs, as well as field technician dispatches. Prior to his current position, he worked as a NOC Technician I at American Tower from 2017 to 2019.
Education and Expertise
Thomas Martin has a solid educational background in Information Technology. He studied at MyComputerCareer, focusing on Information Technology Systems Administration, and earned certifications from 2016 to 2017. He furthered his education at Western Governors University, where he obtained a Bachelor's degree in Information Technology from 2020 to 2021. Additionally, he holds an Associate's degree in Liberal Arts and Sciences from Greenfield Community College. His educational qualifications support his expertise in technical operations and project management.
Background
Before joining American Tower, Thomas Martin worked at Ruby Tuesday as a Manager from 2011 to 2014. This experience provided him with skills in management and operations. His career in the technology sector began with his role as a NOC Technician I at American Tower, where he worked for two years before advancing to his current position. His background combines experience in both the hospitality and technology industries.
Project Leadership and Management
In his current role, Thomas Martin serves as a Project Lead for multiple initiatives in Logistics, Operations, and Asset Management. His responsibilities include overseeing project execution and ensuring that objectives are met efficiently. His ability to manage budgets related to hardware and software repairs, along with field technician dispatches, highlights his skills in resource management and operational oversight.