Whitney Harper
About Whitney Harper
Whitney Harper is a Technical Support Engineer I at American Tower, where she has worked since 2021. She has previous experience in various technical roles, including positions at Vivint Smart Home, Perspecta, and ePlus inc.
Work at American Tower
Whitney Harper has been employed at American Tower since 2021, serving as a Technical Support Engineer I. In this role, she is responsible for providing technical assistance and support to customers, ensuring the smooth operation of telecommunications infrastructure. Her tenure at American Tower has contributed to her expertise in technical support within the telecommunications sector.
Previous Experience at Vivint Smart Home
Prior to her current role, Whitney Harper worked at Vivint Smart Home as a Monitoring Specialist for a period of six months in 2018. During her time in Provo, Utah, she was involved in monitoring systems and providing customer support, which helped her develop skills in customer service and technical troubleshooting.
Experience as Wireless Network Engineer at Perspecta
In 2019, Whitney Harper held the position of Wireless Network Engineer at Perspecta for eight months. In this role, she focused on designing and implementing wireless network solutions, gaining valuable experience in network engineering and wireless technologies.
Role at ePlus Inc.
Whitney Harper worked at ePlus Inc. as an MSC Onboarding Engineer from 2020 to 2021 for four months. Her responsibilities included onboarding new clients and ensuring they received the necessary support for their managed services. This position further enhanced her technical support and client management skills.