Zahid Mirza
About Zahid Mirza
Zahid Mirza is an experienced NOC Tech II currently employed at American Tower, where he has worked for ten years. His career includes roles in customer service and technical support across various companies, including Zenith Infotech and Sears Holdings Corporation.
Work at American Tower
Zahid Mirza has been employed at American Tower as a NOC Tech II since 2014. In this role, he is responsible for overseeing network operations and ensuring the reliability of telecommunications infrastructure. His tenure at American Tower spans a decade, indicating a sustained commitment to the organization and its operational goals.
Previous Employment Experience
Before joining American Tower, Zahid Mirza held various positions in the technology and customer service sectors. He worked at Zenith Infotech as a Customer Service Representative in the NOC Network Operation Centre from 2009 to 2010. He also served as a Back Room Associate at Sears Holdings Corporation from 2014 to 2015. His earlier roles include Technical Support Officer at Convergys from 2006 to 2008, Senior Helpdesk Associate at Golden LivingCenters from 2010 to 2012, and an Associate position at IntegraScreen from 2008 to 2009.
Education and Expertise
Zahid Mirza studied Electronics Engineering at Rizvi College of Engineering, where he earned his Bachelor's degree. His educational background provides a foundation for his technical roles in network operations and support. This academic experience complements his practical knowledge gained through various positions in the technology sector.
Career Development
Zahid Mirza's career has evolved through a series of roles that emphasize technical support and customer service. He began his career in technical support at Convergys and progressed through various positions, including senior roles at Golden LivingCenters and Tata Consultancy Services. His diverse experience in both technical and customer-facing roles has contributed to his current expertise in network operations.