Tracy Brown
About Tracy Brown
Tracy Brown is an Information Technology Associate at Americans for the Arts, where she has provided Help Desk Support since 2006. She holds a Bachelor of Science in Computer Science from Lincoln University and has over 18 years of experience in IT support.
Work at Americans for the Arts
Tracy Brown has been employed at Americans for the Arts since 2006, serving in the role of Help Desk Support Specialist. Over the course of 18 years, Tracy has contributed to the organization's IT infrastructure, ensuring that technical support is available to staff and stakeholders. In addition to the Help Desk role, Tracy also functions as an Information Technology Associate and Desktop Support Analyst, providing essential support for various IT needs within the organization.
Education and Expertise
Tracy Brown earned a Bachelor of Science (BS) degree in Computer Science from Lincoln University, where studies were completed from 1984 to 1989. This educational background has equipped Tracy with the necessary technical skills and knowledge to effectively support IT operations at Americans for the Arts.
Background
Tracy Brown has spent the majority of their professional career at Americans for the Arts, located in Washington, D.C. The role has allowed Tracy to develop a deep understanding of the organization's IT requirements and to contribute to its mission through technical support and infrastructure management.
Role as Desktop Support Analyst
In the capacity of Desktop Support Analyst, Tracy Brown is responsible for addressing technical issues faced by users within Americans for the Arts. This role involves troubleshooting software and hardware problems, ensuring that employees can effectively utilize their technology resources.