Alice R.
About Alice R.
Alice R. is a Customer Account Specialist at Americold Logistics, LLC., where she has worked since 2020. She holds a Bachelor of Science in Business Administration and Management from Bellevue University and has extensive experience in customer engagement and sales operations.
Work at Americold
Alice R. has been employed at Americold Logistics, LLC. as a Customer Account Specialist since 2020. In this role, she performs Sarbanes-Oxley compliant procedures to manage customer data, product data, and customer rates. Alice has demonstrated a high level of accuracy in her work, achieving over 98% accuracy in managing freight operations, which ensures precise payments for the company. Additionally, she has successfully onboarded 715 new external clients, which has expanded Americold's access to over 1000 distribution points across the United States.
Education and Expertise
Alice R. studied at Bellevue University, where she earned a Bachelor of Science degree in Business Administration and Management from 2012 to 2016. This educational background has provided her with a solid foundation in business principles, which she applies in her current role at Americold. Her expertise includes customer account management, compliance procedures, and data management, which are essential for her responsibilities in the logistics industry.
Previous Work Experience
Before joining Americold, Alice R. worked at The Lip Bar Inc. as a Customer Engagement Manager from 2019 to 2020. In this position, she focused on enhancing customer interactions and engagement strategies. Prior to that, she spent eight years at Verizon as a Business Sales Operations – Sr. Coordinator from 2011 to 2019. Her experience at Verizon involved reviewing and validating contractual agreements via Salesforce, ensuring compliance, and addressing any discrepancies.
Professional Skills
Alice R. possesses a range of professional skills that are relevant to her role as a Customer Account Specialist. She is proficient in managing customer and product data while adhering to compliance standards. Her experience with Salesforce enables her to effectively review and validate contractual agreements. Additionally, her ability to onboard clients has contributed to the expansion of distribution capabilities for Americold, showcasing her skills in client management and operational efficiency.