Christopher Hall
About Christopher Hall
Christopher Hall is a Help Desk Technician at Americold Logistics, LLC., with a background in technical support and system troubleshooting. He has experience working with AS400 systems, Citrix, and Active Directory, and has held various roles in the technology and automotive sectors since 2004.
Work at Americold
Christopher Hall has been employed at Americold Logistics, LLC. as a Help Desk Technician since 2019. In this role, he provides technical support and troubleshooting services to ensure smooth operations within the organization. His responsibilities include addressing user issues related to AS400 systems, Citrix, and Active Directory user accounts. Hall's experience in remote desktop support enables him to effectively replicate and resolve user problems, contributing to the overall efficiency of the IT department.
Previous Experience in Technical Support
Prior to his current role, Christopher Hall worked in various technical support positions. He served as Technical Support at Stouffer Communications from 2014 to 2016, where he handled customer inquiries and resolved technical issues. He also gained experience as Server Support at TEKsystems for six months in 2014, focusing on server-related troubleshooting. Additionally, he worked at Wisper Internet as an Inventory Assistant from 2016 to 2019, further enhancing his technical skills.
Education and Expertise
Christopher Hall studied Computer and Information Sciences and Support Services at Missouri Southern State University, earning an Associate of Science (A.S.) degree from 2014 to 2017. He also attended Wichita Technical Institute, where he achieved A+ and CWNP certifications in Computer Technology/Computer Systems Technology from 2012 to 2014. Hall's educational background, combined with his expertise in troubleshooting AS400 systems, Citrix, and Active Directory user accounts, equips him with the necessary skills for his technical roles.
Background in the Military
Christopher Hall served in the US Navy as a Boatswain's Mate from 2004 to 2008. This role provided him with valuable experience in teamwork, leadership, and technical skills. His military background contributes to his ability to work effectively in high-pressure environments and enhances his problem-solving capabilities in his subsequent technical support roles.
Early Career and Additional Roles
In the early stages of his career, Christopher Hall held various positions that contributed to his technical knowledge. He worked as a Picker at Amazon for three months in 2012 and as a Lube Tech at Frank Fletcher Nissan for two months in the same year. These roles provided him with foundational skills in inventory management and customer service, which he later applied in his technical support career.