Jennifer Brobst
About Jennifer Brobst
Jennifer Brobst is a Customer Service Supervisor at Americold Logistics, LLC, where she has worked since 2015. She has a background in customer service and office management, with previous roles at Bazzini Holdings and Singer Equipment Company.
Work at Americold
Jennifer Brobst has been employed at Americold Logistics, LLC. since 2015, serving as a Customer Service Supervisor. In this role, she oversees customer service operations, ensuring adherence to shipping and order guidelines. Her responsibilities include managing customer inquiries and facilitating effective communication between departments to enhance service delivery.
Previous Employment at Bazzini Holdings
Prior to her current position, Jennifer worked at Bazzini Holdings as a Customer Service Associate from 2013 to 2015. During her two-year tenure in Pennsylvania, she gained valuable experience in customer service, contributing to the company's operational efficiency and customer satisfaction.
Experience at Singer Equipment Company
Jennifer Brobst worked as an Office Manager at Singer Equipment Company from 1994 to 1999. Her five years in this role in Elverson, Pennsylvania, involved managing office operations and supporting various administrative functions, which helped her develop strong organizational skills.
Education and Expertise
Jennifer studied at Whitehall High School, graduating in 1988. She possesses expertise in managing customer service operations and is proficient in various systems, including AS400, SAP, i3pl, Great Plains, and Macola. Additionally, she has extensive experience with Electronic Data Interchange (EDI) processes, which supports her effectiveness in customer service management.
Customer Service Operations Management
Jennifer has a strong track record of adhering to specific shipping and order guidelines, demonstrating her commitment to operational excellence. Her experience in customer service operations management enables her to effectively lead teams and ensure high standards of service delivery.