Leisa Williams
About Leisa Williams
Leisa Williams is an IT Support Specialist with extensive experience in customer service and software support. She has worked at Americold Realty since 2005 and previously held a supervisory role at Time Warner Inc. for ten years.
Work at Americold
Leisa Williams has been employed at Americold Realty since 2005, where she serves as an en-View Project Operations Analyst and Software Support. In this role, she has contributed to various operational projects and provided software support for the organization. In 2018, she transitioned to Americold Logistics, LLC., taking on the role of IT Support Specialist. Her responsibilities include managing IT support tasks and ensuring the smooth operation of technology systems within the company.
Previous Experience at Time Warner Inc.
Before joining Americold, Leisa Williams worked at Time Warner Inc. as a Customer Service Supervisor from 1992 to 2002. During her ten years in this position, she managed customer service operations and supervised staff, focusing on enhancing customer satisfaction and service efficiency.
Education and Expertise
Leisa Williams holds a Bachelor of Arts degree in Business with a minor in Music from Morris Brown College. She also attended the Music Business Institute, where she studied Video Production, Audio Production, and Promotions, earning a Certificate of Completion. Her educational background provides her with a diverse skill set applicable to her roles in IT support and project operations.
Background
Leisa Williams has a background in customer service and IT support, with over 25 years of experience in the industry. Her career began at Time Warner Inc., where she developed her skills in customer relations and management. Since then, she has focused on technology and operations within the logistics sector, particularly at Americold.