Meredith Gillenwater
About Meredith Gillenwater
Meredith Gillenwater is a Customer Service Supervisor at Americold Logistics, LLC, with a background in logistics and supply chain management. She holds two Associate of Arts and Sciences degrees in Accounting and Human Resources Management from Savannah Technical College.
Work at Americold Logistics
Meredith Gillenwater currently serves as a Customer Service Supervisor at Americold Logistics, LLC. since 2022. In this role, she oversees customer service operations, ensuring efficient communication and service delivery. Her responsibilities include managing customer inquiries and optimizing service processes to enhance customer satisfaction. Located in Bloomingdale, Georgia, Americold specializes in temperature-controlled warehousing and logistics, making her role critical in maintaining service quality in a demanding industry.
Education and Expertise
Meredith Gillenwater has a solid educational background with two Associate of Arts and Sciences (A.A.S.) degrees from Savannah Technical College. She studied Accounting from 2011 to 2013 and Human Resources Management and Services from 2008 to 2009. Her education provides her with a strong foundation in financial management and human resources, which are essential in her current role in customer service within the logistics sector. Additionally, she possesses expertise in cash flow management and bank reconciliation.
Background in Logistics and Supply Chain
Meredith Gillenwater has extensive experience in the logistics and supply chain industry. Prior to her current position, she worked at Port City Logistics, Inc. for several years, holding roles such as Director of Customer Service from 2015 to 2020 and Transportation Accounting Manager from 2020 to 2022. Her background includes staffing coordination, which demonstrates her ability to manage workforce resources effectively, contributing to operational efficiency in logistics.
Skills in Customer Service and Technology
In her role as a Customer Service Supervisor, Meredith Gillenwater utilizes her strong proficiency in Microsoft Excel and Microsoft Word. These skills enhance her ability to manage customer service operations effectively, allowing her to analyze data and streamline processes. Her technical skills complement her experience in customer service, enabling her to address customer needs efficiently and improve service delivery.