Michelle Guadalupe
About Michelle Guadalupe
Michelle Guadalupe serves as the Office Manager at Americold Logistics, LLC., where she has worked since 2015. She has a background in business administration and management, with extensive experience in continuous improvement and operations.
Work at Americold
Michelle Guadalupe has been serving as the Office Manager at Americold Logistics, LLC. since 2015. In this role, she oversees various administrative functions and ensures efficient office operations. Her tenure at Americold spans nine years, during which she has implemented processes that contribute to the company's operational effectiveness. Michelle has also received training in Kaizen facilitation, which supports her focus on continuous improvement within the organization.
Previous Experience at FedEx Office
Prior to her role at Americold, Michelle worked as a General Manager at FedEx Office from 2013 to 2014. In this position, she managed daily operations and led a team to enhance customer service and operational efficiency. Her experience at FedEx Office contributed to her development in management and operational strategies.
Background in Telecommunications
Michelle has a significant background in the telecommunications industry, having worked at T-Mobile as a Coach from 2003 to 2012. During her nine years at T-Mobile in Bellingham, she focused on training and developing staff, which helped improve team performance and customer satisfaction.
Education and Expertise
Michelle studied Business Administration and Management at Colorado Technical University, where she earned her Bachelor's degree from 2020 to 2023. Her education has equipped her with foundational knowledge in business operations and management principles. Additionally, she has over five years of experience in lean-based continuous improvement and operations, emphasizing her commitment to enhancing organizational performance.
Achievements in Continuous Improvement
Throughout her career, Michelle has contributed to saving over 1% of the EBITA budget annually through various continuous improvement events. This achievement reflects her ability to identify areas for operational enhancements and implement effective solutions that drive cost savings and efficiency.