Nancy Evans
About Nancy Evans
Nancy Evans is a Senior Customer Service Representative at Americold Logistics, LLC, with a diverse background in customer service and management. She has previously held positions at MCI, Trego-Dugan Aviation Inc, Chewy, and Dollar General, and she holds an Associate's degree in Applied Science from Elgin Community College.
Current Role at Americold Logistics
Nancy Evans serves as a Senior Customer Service Representative at Americold Logistics, LLC. She has held this position since 2021. Her role involves managing customer inquiries and ensuring high levels of service quality. She operates on-site in the United States, contributing to the company's logistics and supply chain operations.
Previous Experience at MCI
Before joining Americold, Nancy worked at MCI as a Quality Assurance Analyst from 2020 to 2022. During her two years in this role, she focused on maintaining service quality standards and improving customer satisfaction. This position was based in Sioux City, Iowa.
Background in Aviation Management
Nancy has a background in aviation management, having worked at Trego-Dugan Aviation Inc from 2016 to 2020. She held the position of General Manager at Sioux City Gateway Airport for five years, overseeing airport operations and management. Prior to this, she also served in a general management capacity at Trego-Dugan Aviation Inc.
Experience in Retail Management
Nancy's career includes experience in retail management, specifically as a Store Manager at Dollar General from 2012 to 2014. In this role, she was responsible for store operations, staff management, and customer service.
Educational Background
Nancy Evans studied at Elgin Community College, where she earned an Associate's degree in Applied Science from 1985 to 1989. This educational background provided her with foundational knowledge that supports her career in customer service and management.