Rachael Hannaby

Rachael Hannaby

Customer Service Representative @ Americold

About Rachael Hannaby

Rachael Hannaby is a Customer Service Representative at Americold Logistics, LLC. in Bibra Lake, Western Australia, with a diverse background in various industries including Oil & Gas, Mining, and Property Management.

Current Role at Americold Logistics

Rachael Hannaby has been employed as a Customer Service Representative at Americold Logistics, LLC. since 2018. Her role is based in Bibra Lake, Western Australia. In this position, she is responsible for managing customer inquiries and ensuring effective communication between clients and the logistics team. Her experience in customer service contributes to the operational efficiency of the company.

Previous Experience in FIFO Roles

Rachael Hannaby has accumulated four years of experience in Fly-In Fly-Out (FIFO) roles across various industries. She worked as a FIFO Site Administrator at Consolidated Minerals from 2011 to 2012 in Newman. Additionally, she served as a FIFO Inventory Administrator for the Wheatstone LNG Project with Freo Group Pty Ltd from 2014 to 2015. These roles have provided her with a solid foundation in managing logistics and operations in remote settings.

Professional Background

Rachael Hannaby has a diverse professional background that spans multiple industries, including Oil & Gas, Mining, Property Management, Finance, and Sales. Her roles have included Project Administrator at Monadelphous and Travel Administrator at CHC Helicopter. This varied experience has equipped her with a broad skill set applicable to different operational contexts.

Education and Certifications

Rachael Hannaby studied Business Administration at Alexander Olympia College, where she achieved a Certificate III from 2004 to 2005. This educational background has provided her with foundational knowledge in business practices and administration, which she has applied throughout her career.

Early Career Experience

Rachael began her career as a Donor Receptionist at The Australian Red Cross Blood Service, where she worked from 2006 to 2008. This initial role helped her develop customer service skills and an understanding of the importance of community service, which she has carried into her subsequent positions.

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