Renell Byrd
About Renell Byrd
Renell Byrd serves as the Customer Care Manager at Americold Logistics, LLC., where he has worked since 2019. With over 15 years of experience in the logistics industry, he specializes in supporting Consumer Packaged Goods and protein customers.
Work at Americold
Renell Byrd has been employed at Americold Logistics, LLC. since 2008, holding various positions over the years. Currently, he serves as Customer Care Manager, a role he has occupied since 2019. In this capacity, he ensures that service expectations for key accounts are met across all groups within the company. Prior to this, he worked as a Manager of Business Development since 2018 and as a Billing Support Analyst since 2014. His earlier roles at Americold include Account Representative and a member of the Rate Management Team.
Education and Expertise
Renell Byrd studied at Bellevue University, where he earned a Bachelor of Science in Organizational Communication. His studies spanned from 2002 to 2008, providing him with a solid foundation in communication principles applicable to the logistics industry. With over 15 years of experience in logistics, he has developed expertise in supporting Consumer Packaged Goods (CPG) and protein customers.
Background
Before joining Americold, Renell Byrd worked at ConAgra Foods as a Customer Service Coordinator II from 2005 to 2008. His experience in customer service laid the groundwork for his subsequent roles in logistics, where he has focused on enhancing customer relationships and operational efficiency.
Achievements
Throughout his career at Americold Logistics, Renell Byrd has acted as a liaison between customers, operations, and business development. His role has been crucial in enhancing partnerships and ensuring that service expectations are consistently met for key accounts. His extensive experience in the logistics sector has contributed to his effectiveness in these roles.