Sam Salgado
About Sam Salgado
Sam Salgado is an End User Support Specialist at Americold Logistics, LLC, where he has worked since 2013. He manages over 2300 workstations and oversees more than 2800 Windows CE devices in Carthage, MO.
Work at Americold Logistics
Sam Salgado has been employed at Americold Logistics, LLC. since 2013, serving as an End User Support Specialist. In this role, he is responsible for addressing application problems and issues, ensuring effective communication with key stakeholders, including application owners, management, and development teams. His position is based in Carthage, MO, where he has accumulated over 11 years of experience within the company.
Technical Responsibilities
In his capacity as an End User Support Specialist, Sam Salgado manages and maintains over 2300 workstations utilizing System Center Configuration Manager. This responsibility includes ensuring that workstations are properly configured, updated, and functioning efficiently to support end-user needs. Additionally, he oversees the management and maintenance of more than 2800 Windows CE Devices, specifically RF Equipment, through SOTI Mobicontrol, which facilitates remote management and support.
Communication and Stakeholder Engagement
Sam Salgado plays a crucial role in communicating application-related problems and issues to various stakeholders. His ability to effectively relay information to application owners, management, and development teams is essential in resolving issues and improving application performance. This communication ensures that all parties are informed and can collaborate on solutions to enhance user experience.