Yesenia Piano
About Yesenia Piano
Yesenia Piano is a Customer Service Representative with over 20 years of experience in customer relations across multiple countries. She currently works at Americold Logistics, LLC. in New Jersey and has a Master's degree in Finance from Universidad Tecnológica de Santiago.
Work at Americold
Yesenia Piano has been employed at Americold Logistics, LLC. as a Customer Service Representative since 2021. In this role, she is responsible for managing customer inquiries and ensuring satisfaction within the logistics sector. Her position is based in New Jersey, where she has contributed to the company's operations for three years.
Education and Expertise
Yesenia Piano studied at Universidad Tecnológica de Santiago, where she pursued a Master's degree in Finance from 2001 to 2003. This academic background has equipped her with knowledge in financial principles, which complements her extensive experience in customer service and administration.
Background
Yesenia Piano has over 20 years of experience working with customers in various countries, including the Dominican Republic and the United States. Her diverse background has allowed her to develop strong communication and interpersonal skills, which are essential in customer-facing roles.
Previous Work Experience
Before joining Americold, Yesenia worked at Hall's Warehouse Corp. as a Receiving Coordinator from 2020 to 2022, where she managed inventory and coordinated shipments. She also held the position of Front End Manager at Target from 2017 to 2019, demonstrating her leadership capabilities. Prior to that, she worked at Target in various roles, including cashier and backroom operations, from 2009 to 2017.
Administrative and Accounting Experience
Yesenia has extensive experience in administration and accounting, having worked in a furniture store and a hospital in the Dominican Republic. This experience has provided her with a solid foundation in organizational and financial management, enhancing her effectiveness in customer service roles.