Madelline Mojica Wanly
About Madelline Mojica Wanly
Madelline Mojica Wanly serves as the Director of Customer Experience at Americor, a position she has held since 2019. With a background in journalism and extensive experience in finance and public relations, she effectively combines these skills to enhance customer interactions.
Work at Americor
Madelline Mojica Wanly has held the position of Director of Customer Experience at Americor since 2019. In this role, she is responsible for overseeing customer interactions and ensuring a positive experience for clients. Her tenure at Americor spans five years, during which she has utilized her background in finance and public relations to enhance customer satisfaction. The company is located in Irvine, California, where she continues to contribute to its mission.
Previous Experience in Communications and Public Relations
Before joining Americor, Madelline served as the Director of Communications and Public Relations at GreenLink Financial from 2015 to 2019. In this capacity, she managed the company's communication strategies and public relations efforts. Her experience in this role complemented her earlier position as a Senior Loan Officer at CashCall, Inc., where she worked from 2010 to 2012, gaining insights into customer needs in the financial sector.
Education and Expertise
Madelline earned her Bachelor of Arts in Journalism from the University of Santo Tomas, studying from 2002 to 2006. Her educational background has equipped her with strong skills in content writing and press-release writing, essential for effective communication in her professional roles. Additionally, she possesses expertise in Online Reputation Management, focusing on maintaining and improving public perception online.
Career Progression in Marketing and Sales
Madelline's career includes significant roles in marketing and sales. She worked as a Sales and Marketing Coordinator at Reven Media from 2013 to 2015, where she contributed to marketing strategies and sales initiatives. Additionally, she served as an Online Marketing Consultant at American Advocacy Group for six months in 2014, further enhancing her skills in digital marketing and customer engagement.