May S. Chan, Ms, Pmp
About May S. Chan, Ms, Pmp
May S. Chan is the Chief Operating Officer at Americor, having held the position since 2023. She has extensive experience in business process improvement and project management, with previous roles at companies such as Toshiba America Information Systems and Mr. Cooper.
Work at Americor
May S. Chan serves as the Chief Operating Officer at Americor, a position she has held since 2023. Prior to this role, she was the Senior Vice President of Process Analytics at the same company from 2020 to 2023. In her current role, she focuses on overseeing operational strategies and enhancing business processes to improve overall efficiency.
Education and Expertise
May S. Chan holds a Bachelor of Arts in Economics from the University of Washington, which she completed from 1999 to 2001. She also earned a Master of Science in Project Management from the University of Wisconsin-Platteville between 2010 and 2012. She specializes in Business Process Improvement, Optimization, and Engineering, and is certified as a Lean Six Sigma Green Belt and Black Belt/Quality Expert.
Background
May S. Chan has a diverse professional background, having worked in various roles across multiple industries. She began her career as a Financial Analyst at Rockwell Collins from 2001 to 2002. She then held positions at ITT Industries-Jabsco Worldwide, Toshiba America Information Systems, Inc., and Discover Financial Services, where she developed her skills in business analysis, process engineering, and project management.
Achievements
Throughout her career, May S. Chan has achieved significant milestones in her roles. She has been involved in process improvement initiatives and has utilized her strong analytic skills to transform complex requirements into effective systems. Her certifications as a Lean Six Sigma Black Belt and PMP demonstrate her commitment to quality improvement and project management.
Current Involvement in Customer Experience
In addition to her role at Americor, May S. Chan is an Advisory Board Member for Customer Experience at UC Irvine, a position she has held since 2021. This role allows her to contribute her expertise in business process optimization and quality improvement to enhance customer experiences within the organization.