Travis Lund
About Travis Lund
Travis Lund is a Customer Service Manager at Americor in Boise, Idaho, with extensive experience in customer care and real estate. He has held various managerial roles across multiple companies and is recognized for his leadership, conflict resolution skills, and ability to build high-performing teams.
Work at Americor
Travis Lund has been serving as the Customer Service Manager at Americor since 2022. Based in Boise, Idaho, he has accumulated two years of experience in this role. His responsibilities include overseeing customer service operations, ensuring client satisfaction, and managing a team to deliver effective service solutions.
Previous Experience in Customer Care
Before joining Americor, Travis Lund worked at DIRECTV as a Customer Care Manager from 2010 to 2017. During his seven years in this position, he developed skills in customer service management and team leadership. He also held various roles at Citi, CenturyLink, and Cradlepoint, where he gained extensive experience in customer service and sales management.
Education and Certifications
Travis Lund studied at the Rio Hondo Regional Training Center, where he achieved a P.O.S.T Dispatcher Certification in 2008. He also attended Citrus College, focusing on Criminal Justice/Law Enforcement Administration. Additionally, he obtained his Realtor License from the Idaho Real Estate School in 2020, further enhancing his qualifications in the real estate sector.
Skills and Expertise
Travis Lund is recognized for his leadership and team-building skills, as well as his conflict resolution abilities. He has extensive experience in both corporate and start-up environments, showcasing adaptability across different business settings. His expertise includes building consensus among diverse stakeholders and delivering effective feedback for talent performance and development.
Professional Attributes
Travis Lund is known for his excellent judgment and decision-making skills. He maintains a good sense of humor and focus under pressure, demonstrating resilience in challenging situations. His approach to management emphasizes creating high-performing teams and successful organizations through effective communication and strategic planning.