Fabricio Monge
About Fabricio Monge
Fabricio Monge is an Associate Technical Product Manager with extensive experience in IT and product management. He has worked for notable companies such as Concentrix, The Coca-Cola Company, and IBM, and holds multiple certifications in Salesforce and Scrum methodologies.
Work at Amherst Holdings
Fabricio Monge currently serves as an Associate Technical Product Manager at Amherst Holdings, a position he has held since 2024. In this role, he specializes in managing Salesforce solutions and employs the Agile Scrum framework to enhance project efficiency. He acts as a liaison between business and technology teams, facilitating effective communication to ensure project success.
Previous Experience in Business Analysis
Before joining Amherst, Fabricio Monge worked at Concentrix as a Senior Business Analyst from 2021 to 2022. His role involved analyzing business processes and providing insights to improve operational efficiency. He also served as an Associate Product Manager at Concentrix from 2022 to 2024, further developing his skills in product management.
Technical Support Roles at Coca-Cola
Fabricio Monge has extensive experience in technical support, particularly during his tenure at The Coca-Cola Company. He worked as a Technical Support contractor for the Marketing Department from 1996 to 1999 and later as an ISSCOM Coordinator from 1999 to 2000. These roles involved providing technical assistance and ensuring smooth operations within the marketing framework.
Educational Background and Certifications
Fabricio Monge holds a Bachelor's degree in Computer Engineering from Universidad Estatal a Distancia de Costa Rica, which he pursued from 2020 to 2024. He also earned an Associate degree in Information Systems Engineering from Tecnológico de Costa Rica from 1992 to 1995. Additionally, he has completed certifications in ITIL Foundation and Scrum Master Professional, along with two Salesforce certifications, enhancing his technical expertise.
Extensive Career in IT and Project Management
Fabricio Monge has a diverse career in IT and project management spanning over two decades. He has held various positions, including IT Product Management Supervisor at Chiquita from 2000 to 2011 and Senior Transition & Transformation Project Manager at IBM from 2015 to 2017. His experience also includes working at HP and Isthmus Software, where he focused on IT infrastructure and consulting.