Serena Jones
About Serena Jones
Serena Jones is a Pricing Analyst currently employed at Amherst Holdings since 2021. She has a background in psychology and business, with previous roles in customer care, account management, and quality assurance.
Current Role at Amherst Holdings
Serena Jones serves as a Pricing Analyst at Amherst Holdings, a position she has held since 2021. In this role, she is responsible for analyzing pricing strategies and market trends to optimize the company's pricing models. Her work contributes to the overall financial performance and competitiveness of Amherst Holdings in the real estate investment sector.
Previous Experience at Ten-X
Prior to her current position, Serena worked at Ten-X as a Customer Care Representative from 2017 to 2018. During her tenure in the Austin, Texas area, she focused on providing customer support and resolving inquiries, which helped enhance client satisfaction and retention.
Professional Background at Main Street Renewal
From 2019 to 2021, Serena held the role of Default Account Specialist at Main Street Renewal. In this capacity, she managed accounts that were in default status, working to develop solutions and strategies to assist clients in resolving their financial issues.
Educational Background
Serena Jones earned a Bachelor of Arts in Psychology from The University of Texas at Austin, completing her studies from 2010 to 2014. She furthered her education by obtaining a Master of Business Administration (MBA) from Texas A&M University–Central Texas, where she studied from 2017 to 2018. This educational background supports her analytical skills and business acumen.
Experience at Calendar Holdings LLC and Macmillan Learning
Serena's career also includes experience as a Store Operations Representative at Calendar Holdings LLC from 2014 to 2015, where she was involved in managing store operations. Additionally, she worked at Macmillan Learning as a Migration QA Analyst & Converter in 2018 for eight months, focusing on quality assurance and data migration processes.