Jacob Schmidt
About Jacob Schmidt
Jacob Schmidt is a Customer Success Manager at Amperon in Redstone, Colorado, with a diverse background in customer success, technical support, and data research.
Current Role at Amperon
Jacob Schmidt is currently working as a Customer Success Manager at Amperon. He operates remotely from Redstone, Colorado, United States, in this role. His responsibilities include managing customer relationships, ensuring customer satisfaction, and driving the success of Amperon's customer base.
Experience at Yes Energy
Jacob Schmidt has an extensive background with Yes Energy. He worked as a Senior Customer Success Manager from 2023 to 2024, where he managed a range of customer accounts in a hybrid setup from Boulder, Colorado. Prior to this, he held the role of Customer Success Manager II from 2022 to 2023 and Customer Success Associate from 2020 to 2022, both roles focusing on fostering customer relationships and ensuring service quality. Jacob initially joined Yes Energy as a Technical Support Specialist, serving from 2019 to 2020. His first position at the company was as a Junior Analyst in 2019.
Educational Background
Jacob Schmidt completed his high school education at Kaukauna High and received his High School Diploma from 2010 to 2014. He then pursued higher education at the University of Colorado Boulder, earning a BA in Economics with an emphasis on Environmental & Natural Resources and a minor in Geography from 2014 to 2018. Additionally, he studied at the University of Otago for 11 months in 2016, broadening his academic experience.
Industry Involvement and Volunteering
In November 2023, Jacob Schmidt joined the Board of the Crystal Valley Environmental Protection Agency. This role highlights his commitment to environmental protection and sustainability. Additionally, Jacob serves as the sponsorship manager for the Congolese Cycling Team, actively supporting the team’s endeavors and fostering international sports connections.
Travel and Humanitarian Activities
In February 2021, Jacob Schmidt traveled through and photographed the Kivu Regions in Eastern Congo with ISHKAR Explore and renowned photographer Michael Christopher Brown. During this trip, he had the opportunity to meet Dr. Denis Mukwege at Panzi Hospital in Bukavu. In June 2023, Jacob also participated in the Evolution Gravel Race, where he sponsored a Congolese partner and helped raise funds for the Goma Girls Cycling Club.