John Martin De Leon
About John Martin De Leon
John Martin De Leon is an Analytics & Process Innovation Specialist currently working at Ampfactor and has experience in project support and technical roles across various companies. He has a strong background in implementing digital solutions and enhancing process optimization through data analytics and robotics process automation.
Work at Ampfactor
John Martin De Leon serves as an Analytics & Process Innovation Specialist at Ampfactor, where he has been employed since 2022. In this role, he focuses on enhancing process optimization through the application of data analytics and robotics process automation. His expertise in implementing digital solutions is pivotal in driving efficiency and innovation within the organization.
Previous Experience at Chevron
Prior to his current role, John worked at Chevron in various capacities from 2015 to 2021. His positions included Retailer Advocate, Subject Matter Expert, Change Management Process & Business Support Specialist, and Team Leader for the Lubricants Business Support Team. His experience at Chevron involved managing projects related to retail marketing and technology support, contributing to the company's operational effectiveness.
Background in Technical Support
John's career began in technical support roles, including positions at [24]7.ai and Advanced Contact Solutions, Inc. He worked as a Technical Support Representative from 2010 to 2011 and 2009 to 2010, respectively. These roles provided him with foundational skills in customer service and technical problem-solving, which he later applied in more specialized positions.
Education and Expertise
John holds a Bachelor of Science degree in Psychology from Colegio de San Juan de Letran, completed from 2010 to 2014, and a Bachelor of Science degree in Biology from the University of Santo Tomas, achieved from 2007 to 2009. His educational background supports his analytical skills and understanding of human behavior, which are essential in his current role focused on process innovation.
Project Management and Innovation Skills
John has a strong background in managing projects across various industries, including telecommunications, oil and gas, and loyalty programs. He utilizes methodologies such as lean six sigma and agile to implement innovative strategies that enhance organizational capabilities. His contributions are aimed at increasing efficiency and optimizing processes within the organizations he has served.