Daniela N.
About Daniela N.
Daniela N. is a Customer Success Manager at Amplemarket with a background in customer success, account management, and user research.
Current Role at Amplemarket
Daniela N. currently works as a Customer Success Manager at Amplemarket. She started this role in July 2023. Her responsibilities likely include managing client relationships, ensuring customer satisfaction, and optimizing the use of Amplemarket's products and services for various clients.
Previous Experience at Echobox
Prior to her current position at Amplemarket, Daniela N. worked at Echobox as a Customer Success Manager. She held this role from 2022 to 2023 for 1 year. Her role likely involved fostering customer relationships, troubleshooting client issues, and working closely with other departments to enhance customer experience.
Account Management and User Research at Air Liquide
Daniela N. has experience in both customer success and account management roles at Air Liquide. She worked as a Customer Success & Account Management professional from 2021 to 2022 for 1 year. Before this, she served as a User Researcher Intern for 9 months in 2020 in Lisbon, Portugal, where she was likely involved in understanding user needs and improving product designs based on research findings.
Educational Background
Daniela N. holds a Master of Engineering in Food Science and Technology from the University of Lisbon, where she studied from 2018 to 2020. She also earned a Bachelor's degree in Cell/Cellular and Molecular Biology from Universidade Nova de Lisboa, graduating in 2018. This combination of scientific education forms a solid foundation for her analytical and client-focused roles in customer success.
Early Career and Internships
Daniela began her professional journey with several internship roles. In 2013, she completed a one-month summer internship at the Ministère de l'Économie in Luxembourg. In 2018, she interned for 4 months at BIOPREMIER in Lisbon, focusing on production and development. Additionally, she was a Board Member at ENEB - Encontro Nacional de Estudantes de Biologia from 2018 to 2019, contributing to student activities and organizational management.