Rafael Andrade
About Rafael Andrade
Rafael Andrade is a Software Engineer at Amplemarket with a background in software development, research, and teaching. He has previously worked at Talkdesk, INESC-ID, and Instituto Superior Técnico, and holds a Master's degree in Computer Science from Instituto Superior Técnico.
Company
Rafael Andrade is currently working at Amplemarket as a Software Engineer. Amplemarket is known for its innovative solutions in automating sales processes, providing Rafael with opportunities to further his expertise in software development and automation.
Previous Experience at Talkdesk
Rafael Andrade previously worked at Talkdesk, a leading cloud-based contact center software provider. He held the position of Software Engineer from 2022 to 2023, where he developed and implemented software solutions to enhance customer service platforms. Prior to this, he participated in the Tech Dojo program at Talkdesk as a Software Engineer, contributing to innovative projects for seven months in 2022.
Research and Academic Involvement
Rafael Andrade also served as an Early Stage Researcher at INESC-ID from 2021 to 2022. In this role, he focused on advanced computing systems, contributing to various research projects. Additionally, Rafael has been involved in academia, serving as a Teaching Assistant at Instituto Superior Técnico for courses in Parallel and Distributed Computing in 2021 and Operating Systems from 2020 to 2021. During his time there, he helped educate the next generation of computer scientists.
Educational Background
Rafael Andrade completed his Master’s degree in Computer Science at Instituto Superior Técnico from 2019 to 2021, after earning a Bachelor's degree in the same field from 2016 to 2019. Prior to his university education, he received his High School Diploma from Colégio de São Tomás, where he studied from 2004 to 2016.
Early Career at SCDEEC
Rafael Andrade gained practical experience early in his career by working as a Laboratory Monitor at SCDEEC from 2018 to 2020. In this role, he assisted in the practical application of electrical and computer engineering concepts, providing hands-on learning experiences in laboratory settings.